Shipping policy
At By Livy, we aim to process and dispatch all orders as quickly as possible.
Processing Time
All orders will be packed and shipped within 3 business days of purchase. Please note this excludes weekends and public holidays.
Shipping Method
All orders are shipped via Australia Post.
At checkout, customers can choose between:
ย ย โข ย ย Standard Shipping
ย ย โข ย ย Express Shipping
Please note that selecting express shipping speeds up the delivery time once dispatched, but does not change our processing timeframe of up to 3 business days.
Delivery Timeframes
Delivery times are estimated by Australia Post and may vary depending on your location. By Livy is not responsible for delays once your order has been handed over to the carrier.
Shipping Confirmation
Once your order has been dispatched, you will receive a confirmation email with tracking details so you can follow your delivery.
If you have any questions regarding your order, please donโt hesitate to get in touch.